Understand Your Community’s Perspective

Meeting the needs of your community and potential customers is important to the culture and commerce of your healthcare organization.

Bivarus - Community Healthcare Perspective

An Overview

We’ll help you obtain accurate and reliable market data that support and inform your organization’s strategic decisions.

Guide Growth

U.S. industries have been utilizing market research to help guide growth and innovation since the 1920s.

Demonstrate Commitment

Willingness to gather candid feedback and hear input concerning needed services demonstrates a commitment to your community.

Influence Decisions

Perceptions about customer service strongly influence patient decisions on where to seek care.

Engage Your Community

Gain insights on improving existing services & driving new initiatives.

Working With Us

We will be with you every step of the way. Learn more about working with us.

I’ve been very impressed with planning the customized survey instrument, the effective survey process, feedback of useful survey results and effective post-survey training of the leadership team to create true culture change in the organization.”

– Alan Kent, President & Chief Executive Officer at Meadows Regional Medical Center

Engage Your Community

Multiple survey modes can be adapted to design an approach that effectively and efficiently addresses your organization’s priorities and delivers data you can use.

  • Gain clarity on market awareness of new services, understand reasoning for decline in specific services or assess need for new programs or services being considered.
  • Successfully target audiences your organization is well positioned to serve.
  • Track participation rates and review feedback throughout survey cycles.
  • Receive comprehensive reports of findings with detailed breakdowns of target demographics and response trends, as well as consultative analysis of results.