Research and Data


Does Big Data Play a Role in Healthcare Provider Performance?

By Kevin A. Schulman, MD, Bivarus Cofounder A fascinating article in published in The New York Times last year explores the relationship between big data and effectively measuring employee performance. In the article, author Phyllis Korkki reports that while big data...

Will Seniors Provide Patient-Experience Feedback Electronically?

By Kaitlin McCormick, MPH, Bivarus product owner One of the reasons our patient-experience platform yields such high response rates is its easy-to-use electronic format. Our platform sends surveys to patients via email or text message (whichever they prefer) within...

Enhanced Provider Performance Reports

We are pleased to announce four new platform tools for data managers: Enhanced Provider Performance Reports – with “one-click” users can now download all provider performance reports into a single .zip file. Making report printing and distribution a...

Five Ways to Improve Patient Satisfaction

The health care system is in transition.  We’re moving from a long-standing identification of the physician as the customer for hospitals to a focus on the patient as a customer and consumer of health care services.  This is a critical transformation for the industry....

The Mis-Measure of Physician Performance

American Journal of Managed Care – The United States is poised to embark on one of the largest measurement efforts in the history of medicine—the assessment of patient satisfaction with physician performance using the Clinician and Group Consumer Assessment of...