Employee engagement


Improving Patient Experience by Engaging Employees

A focus on the experience of your patients is no longer just a trend among a few exceptional organizations. Any healthcare organization looking to remain competitive in their industry has already adopted the means to receive feedback from their patients and implement...

Does Big Data Play a Role in Healthcare Provider Performance?

By Kevin A. Schulman, MD, Bivarus Cofounder A fascinating article in published in The New York Times last year explores the relationship between big data and effectively measuring employee performance. In the article, author Phyllis Korkki reports that while big data...

Customer voice: Dan Rohrbach, Southwest Health

More than 20 years ago, Dan Rohrbach launched his career in healthcare as the business office manager for a long-term care facility. Within 10 years of taking that job, Dan had earned his first CEO position for a local healthcare system where his instinct for...

Who Should Own Your Patient Experience Strategy?

By David Levin, Bivarus chief executive officer I recently came across a Health Data Management article written by Greg Slabodkin about patient portals and patient engagement. In this article, Slabokin says that a common complaint of health-care organizations is that...
Page 1 of 212