A Chain Reaction: The Link Between Employee
Engagement & Patient Experience
The extent to which your employees are engaged in your organization has a significant impact on the quality of their care delivery to patients. If employees do not feel engaged in their organization, they are less likely to provide quality care and meet the expectations of their patients.
Engagement surveys ensure you are aware of your employees sentiments towards your organization. Through surveying, you can create action plans for change that better the employee and patient experience.
In this webcast, we will cover:
- The four key drivers of employee engagement
- The relationship between engaged employees and patient experience
- The Bivarus Approach to engaging employees
- The keys to improving engagement
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About the Speaker: Alan Jackson