The Benefits of Starting OAS CAHPS® Survey Data Collection Now
Accurately measuring and understanding patient experience is paramount for today’s health care organizations. These assessments not only help health care facilities improve the quality of care they provide to patients, but also will be used by the Centers for Medicare and Medicaid Services (CMS) when determining payment reimbursements to providers.
Simply put, collecting data and using that information to determine actionable steps for improvement is essential in improving the health of patients and facility’s balance sheet.
In this whitepaper, we discuss:
- Understanding the OAS CAHPS® survey
- Composition & administration of the survey
- Choosing a CMS-approved survey provider
- How starting the survey will benefit your facility