Bivarus has been acquired by Press Ganey.

Our collaborative survey approach delivers the detailed insights
you need to improve the experiences of your patients and employees.

Illuminating insights healthcare leaders need to more effectively improve their patients’ experience.

Healthcare organizations, of all shapes and sizes, leverage Bivarus’s cloud-based analytics platform to identify service issues at their root cause, evaluate provider performance, track quality improvement efforts, and measure employee engagement instantly, rather than in hindsight.

Bivarus - Improve Patient Experience

Improve Patient Experience

We have pioneered a new science for measuring patient experience and continuous quality improvement. Our approach leverages a unique survey methodology that delivers real-time insights.

Bivarus - Improve Employee Engagement

Enhance Employee Engagement

Engaged employees and staff are essential to the health of your organization. With Bivarus, measure engagement and structure action plans for change through our flexible approaches for gathering employee insights.

Bivarus - What is it like to work with Bivarus

Navigate CAHPS® Reporting

CAHPS® participation has become mandatory for an ever-increasing number of healthcare organizations. And, Bivarus has spent more than a decade helping customers navigate CAHPS® as a CMS-approved vendor.

With Bivarus, your patients will be 5x more likely to engage since we intelligently match a brief set of survey questions to every patient encounter, so each opportunity for feedback is unique and targeted.
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Gain more meaningful insight into the unique drivers impacting the patient experience, buying behavior, and provider performance.

Free Educational Resources:

Employee Engagement & Patient Experience

Both positive and negative employee engagement is contagious, spreading quickly from employee-to- employee and having an impact on their care delivery. Facility leaders should not only focus on improving employee experience among patient-facing employees, but…

Improving Healthcare Delivery

Efforts to assess the patient experience to determine quality of care recognize that healthcare is indeed a service – and that patients, as consumers, are central to the improvement of healthcare delivery. In this whitepaper, we walk through three major factors driving demand…

Trusted by Organizations Large and Small:

See How We’ve Helped Clients like UNC Health Care, Tennessee Oncology, and IVF New England.