Our Research Shows
Variables affecting patient experience are entirely unique to different healthcare organizations, departments, services and providers.
Structured collection of patient feedback is more effective in identifying safety events than voluntary reporting methods.
Patient views on healthcare quality are based on much more than interactions with providers.
Our Customers Say
Keeping current patients happy and providing high levels of service is more important than ever. The tools and support provided by Bivarus allow us to truly measure factors that affect whether patients will recommend us to their friends and family.”
– Chris Oubre, Chief Operations Officer for Covenant Surgical Partners