We don’t deliver data.
We deliver insights that matter.
Our collaborative survey approach delivers the detailed insights
you need to improve the experiences of your patients and employees.
Illuminating insights healthcare leaders need to more effectively improve their patients’ experience.
Healthcare organizations, of all shapes and sizes, leverage Bivarus’s cloud-based analytics platform to identify service issues at their root cause, evaluate provider performance, track quality improvement efforts, and measure employee engagement instantly, rather than in hindsight.
Improve Patient Experience
We have pioneered a new science for measuring patient experience and continuous quality improvement. Our approach leverages a unique survey methodology that delivers real-time insights.
Enhance Employee Engagement
Engaged employees and staff are essential to the health of your organization. With Bivarus, measure engagement and structure action plans for change through our flexible approaches for gathering employee insights.
Navigate CAHPS® Reporting
CAHPS® participation has become mandatory for an ever-increasing number of healthcare organizations. And, Bivarus has spent more than a decade helping customers navigate CAHPS® as a CMS-approved vendor.
With Bivarus, your patients will be 5x more likely to engage since we intelligently match a brief set of survey questions to every patient encounter, so each opportunity for feedback is unique and targeted.
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Free Educational Resources:
Employee Engagement & Patient Experience
Both positive and negative employee engagement is contagious, spreading quickly from employee-to- employee and having an impact on their care delivery. Facility leaders should not only focus on improving employee experience among patient-facing employees, but…
Improving Healthcare Delivery
Efforts to assess the patient experience to determine quality of care recognize that healthcare is indeed a service – and that patients, as consumers, are central to the improvement of healthcare delivery. In this whitepaper, we walk through three major factors driving demand…