• Why We Need Patient-Experience Data

    Three major factors are driving the need to better understand your patient experience.

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  • Patient-Centered Insights with the

    POWER TO CLARIFY

    Analytics and insights that cut through the clutter.

    Our approach to better insights
  • Patient-Centered Insights with the

    POWER TO SIMPLIFY

    Measuring the patient experience doesn't have to be complicated.

    Get started today
  • Patient-Centered Insights with the

    POWER TO ENLIGHTEN

    See your patients' unique perspectives.

    Our approach to capturing your patient experience
  • Bivarus and The Jackson Group have joined forces.

    Together we deliver comprehensive solutions to capture and operationalize actionable data and insights.

    Learn more

We strive to transform healthcare delivery through patient-centered insights

CATALYZE CHANGE

Bivarus brings an entirely new science for measuring continuous quality improvement (CQI) and the patient experience by redefining how healthcare leaders capture and operationalize patient-generated insights to improve patient care and service operations.

With Bivarus, healthcare leaders are:

  • Improving service delivery by monitoring CQI in real-time
  • Reducing patient churn by addressing issues that lead to poor service
  • Increasing patient referrals by enhancing organizational and provider reputations

 

Bivarus’ real-time platform is the first and only software service to capture targeted and actionable patient-generated insights, driving response rates up 3x-5x and costs down 5x-10x when compared to traditional approaches. Bivarus is solving the biggest challenges in patient experience measurement by:

  • Reducing reporting latency from weeks to hours
  • Improving relevancy by enabling customized measures across organizations
  • Eliminating patient burden to deliver higher response rates
  • Reducing economic barriers by offering affordable subscription pricing

 

Check out our platform

A NEW SCIENCE FOR MEASURING CQI AND THE PATIENT EXPERIENCE

Our cloud-based platform was specifically developed for healthcare leaders to acquire real-time, relevant, actionable data around the patient experience.

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Better patient-generated data, delivered faster, at a price everyone can afford

Managers, physicians, and nurses can:

Transform Insights into Action

Transform Insights into Action

Statistically precise analytics provides better insight into the drivers impacting care delivery and service operations.

Measure CQI Initiatives in Real-Time

Measure CQI Initiatives in Real-Time

Know instantly if your CQI investments in service operations are working and positively impacting the patient experience.

Improve Data Reliability

Improve Data Reliability

With our approach, provider scores are never due to chance; moving the conversation away from the quality of data to leveraging it.

 DOWNLOAD CUSTOMER SUCCESS STORY

Gain more meaningful insights into the unique drivers impacting the patient experience, buying behavior, and provider performance.

Patient-Centered Analytics

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BETTER PATIENT-GENERATED DATA

Through our novel approach, patient participation rates are significantly higher. In fact, our customers experience a 3-5x improvement.

FASTER REPORTING

No one likes to wait. With Bivarus, you no longer have to wait weeks. Patients receive an email and text message within HOURS of their encounter, data is crunched in our analytics engine, and performance reports are available immediately.

ELIMINATE PATIENT BURDEN

Response fatigue is a significant barrier to high patient engagement (no one likes to respond to 50-70 items), so we created a system to eliminate that burden.

TARGETED AND RELEVANT MEASURES

Customize your item bank and collect data on the specific measures that drive your practice area. Performance measures are targeted based on patient and service attributes.

 GET STARTED TODAY, SCHEDULE A DEMO